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Your subscription is monthly, and you manage all of it from Billing → Plans.

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The plans

Prices and limits change from time to time. The Plans page in your own account is always the authority.

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AI credits

Every AI operation draws on your credit balance: generating exams and assignments, lesson prep, and grading written answers. The Plans page shows what you’ve used this month — exams generated, exams assigned, answers graded — with an estimate of what’s left, plus a full log of every operation and what it cost.

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Monthly renewal

Plan credits are reset and re-granted at each renewal — whatever is left over does not roll into the next month.Credits you bought are different: they survive the reset and don’t expire.

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When credits run out

Only the AI tools stop. You have two options:
  • Buy a credit pack — added immediately, and not wiped at renewal.
  • Upgrade to a higher plan, if you’re running out every month.
The rest of the platform carries on as normal: attendance, grades, fees, and any exams you’ve already created.
Knowledge-base pages are not credits. The page allowance is a separate standing cap — uploading a book never eats into exam generation, and generating exams never eats into your page allowance.

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Upgrading and cancelling

Both are done from the Plans page. Payment goes through Paymob (card or e-wallet).
These are owner-only actions — no assistant can change the subscription or buy credits, whatever their permissions.

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Billing vs. student payments

Don’t confuse the two:
  • Plans — what you pay TrackAdemi.
  • Payments — what your students pay you, plus your wallet and payouts.